If
a potential customer calls your facility and doesn't get
a live person on the phone, we know that over 70% of the time you'll
lose that customer. If the average length of stay in a rental unit
is 12 months at a rate of $85/month, that's
potentially $1,020 in profit you missed.
our emphasis is on making
the sale for you.
Phone Advantage will not
only be there to make sure you don't miss a call, but we're
motivated to convert your callers to renters. Unlike other phone
centers, our fees are not based on a per minute
charge. We charge
a flat monthly fee for our service, and also offer a "fee-for-results" plan where we only charge for actual rentals that we generate for you through our reservations system.
Average of 500% return on your investment.
For an average facility, Phone Advantage will handle
approximately 60 calls per month - 30 prospect calls and 30 tenant
calls. Out of those 30 prospect calls, about half will be converted
to reservations or "hot leads". A facility with a motivated
manager should expect to close 60% of reservations and 20% of "hot
leads". That means you can probably expect 5 to
7 ADDITIONAL RENTALS per month generated from Phone
Advantage alone. Over a year, that could be a 500%
return or more on your investment.
We
cannot over emphasis the importance of the on-site manager's
timely follow-up on the reservations and "hot leads" we
provide. This is critical to a successful relationship with us.
Those facilities with a motivated manager could realize an even
higher return on their investment.